PLAY OFFS | City Fans United members sales window now open!

    The sales window for City Fans United members is now open for our National League North Play-Off Semi Final on Sunday 7th May at the Deva!

    Supporters are advised that allocated seating will be in place for the Play-Off campaign. Sales windows are as follows:

    Ticket Prices

    Advanced ticket prices are in place for this match in line with National League North matches this season, with the discount price being available until 11.59pm on Saturday 6th May. U12’s will need match tickets via our online ticketing platform in order to gain entry to this fixture.

    Office Opening Hours 

    The Ticket Office will be open for sales during normal opening hours, which are 10am to 4pm from Monday to Friday. We can also confirm the Deva will be open on both Sunday 30th April and Monday 1st May between 10am and 3pm for Season Ticket Holders and then CFU members to purchase their tickets in person. 

    Here’s how CFU members can secure their seat for the Play-Off Semi Final…

    Between 10am, Monday 1st May and 8pm, Tuesday 2nd May, CFU members will be able to purchase tickets for the Play Off Semi Final – there is a limit of one ticket per CFU member.
    This does mean that you can purchase more than one ticket, but the other tickets need to be assigned to a CFU member with a SEAL account number. You will not be able to purchase a ticket for a CFU member who does not have a SEAL number.
    Action to take: All CFU members who have a Chester FC Box Office account have a ‘CFU Members 22/23’ tag applied to their account, as per the example displayed below – if you are an existing member and do not have this green tag displayed on your account, then please email fans@chesterfc.com with your SEAL number and CFU member number.
    Please check your account as soon as possible.
    Action to take: If you are an existing CFU member that hasn’t got a SEAL number, then you will need to register in order for any purchase of ticket to be made during Monday & Tuesday.
    For All Ticket Purchases:
    You will need to log in to your SEAL account to access tickets as this window is only available to CFU members until 8pm, Tuesday 2nd May. 

    The match will show as unavailable to you, until you log in using the account that your membership is associated with.

    When you are logged in, please pick the total number of tickets that you would like to purchase across the available prices. You will be asked to assign tickets to other members before you pay for them.

    Add the tickets to your cart and click on the ‘Assign Attendees’ button. 

    If you have selected more than one ticket, one ticket will automatically be assigned to you. You will now need to assign the rest to the other people in your group. 

     

    To do this you will need to know their account number which starts with SEAL followed by 7 digits and their name as it is registered on their account.

    To assign a ticket, click on the ‘Add Details’ button and enter the account number (SEALxxxxxxx), first and last name of the person using the ticket. 

    If the account number entered does not have a membership associated with it, you will not be able to assign a ticket to it. 

    Tickets are limited to 1 per account.

    Once you have assigned your tickets, click on the ‘Confirm & Pay’ button and check out as usual.

    How to find out your account number

    In preparation for the member sale, you can check to make sure your account is eligible to buy tickets. It is advisable to do this ahead of the sale date, so you have everything you need to be able to buy tickets once they’re on sale.

    If you have an online account, log into it and go to the ‘Your Account’ section. You will see your name and account number at the top of the screen. It starts with SEAL followed by 7 digits.

    If you have a membership associated with the account, you will see a green tag displaying ‘cfu-member 22/23’ at the top of the screen. 

    If you don’t and you think you should, please contact fans@chesterfc.com so your account can be checked and updated.