Fanbase announced as new Ticketing and Fan Engagement Partner!

Chester FC are delighted to announce that we have partnered up with Fanbase, who are our new Ticketing and Fan Engagement Partner for 2024/25 and beyond!

The partnership with see Fanbase be our ticketing provider for Match Tickets and Season Tickets from 2024/25; offering our supporters a brand new streamlined digital experience, introducing a whole host of new features including a digital wallet, exclusive content and the ability to easily purchase tickets and packages for fixtures and events within seconds.

Fanbase is set to elevate the fan experience, making interacting with the club easier for fans whilst streamlining operations for the club, including communicating with supporters by sending integrated push notifications all at the push of a button.

Chester FC General Manager Albert Davies said: “We’re really pleased to be working with Fanbase going forward.

“When we undertook a review of our ticketing, it was clear that Fanbase stood out as an opportunity for us to future-proof how we sell tickets, and I am very excited for further developments as the partnership gets underway.

“For 2024/25, we will be selling Season Tickets as ‘digital-first’ which will hugely benefit our supporter base but also how we operate as a club – as well as aiding us in working towards our net-zero target.

“This is the start of an exciting new era for our ticketing at Chester FC, and I’d like to say a big thank you to Jerome McCarthy and the whole Fanbase team for their work so far, and look forward to seeing what we can achieve together in the future!”

Fanbase Head of Growth, Jerome McCarthy, commented: “Chester are a forward-thinking club that care about giving their fans a top-class experience so naturally we’re delighted to be on board.

“Fanbase is set to boost Chester’s fan experience, fan engagement and revenue to support their fan-ownership model and ultimately continue their work of growing the club.

“I am personally very pleased Chester are the club to be pioneering Fanbase technology in the National League North.”

At the end of this season, Chester FC will cease operations with current provider, Kaizen.

Everyone at the club would like to say a huge thank you to Kaizen for all of their hard work with us over the past four years and wish them the very best for the future.

Fanbase can be accessed through both your internet browser at app.fanbaseclub.com and also downloaded directly onto your device through the Apple/Android store. We will have further communications on this partnership in due course.

Welcome aboard, Fanbase!